Data Privacy & Cybersecurity
Analysis of data protection issues, cybersecurity, and compliance with digital regulations (GDPR, PCI-DSS).
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Facial Recognition Check-In and the Hotel Passport Data Breach Problem
Facial recognition check-in is spreading fast in hotels — and so are exposed passport scans. Two 2025-26 breaches show what that costs hotels.
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Hotel Privacy Policy Disclosures Should Match Every Booking Channel. Most Don’t.
Guest data reaches hotels through direct bookings, OTAs, GDSs and group organizers. Learn why each requires different privacy disclosures.
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Hotel PMS & Vendor Data Breach: Who’s Liable?
When a hotel’s PMS, POS, or CRM is breached, GDPR and FTC precedent still hold the hotel liable for guest data exposure, not just the vendor.
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Why the Hospitality Industry Is More Exposed to Phishing Than It Thinks
High turnover and AI are turning hotel staff into cyber targets. Discover why hospitality phishing is an operational design flaw, not a training issue.
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How OTA Account Takeover Fraud Is Draining Hotel Revenue Through Chargebacks, Fraudulent Refunds, and Loyalty Liability
Compromised OTA extranet accounts are generating fraudulent bookings, double-charge scams, and loyalty theft.
Also to discover
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Hotel Performance Review: Jamaica, Full Year 2025
Full year 2025 Jamaica hotel performance review. Occupancy, ADR, RevPAR, supply dynamics,…
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Hospitality M&A Deal Value Roughly Doubled in H1 2026 as Deal Count Fell
KPMG’s H1 2026 data: hospitality & leisure M&A value rose 106.6% YoY…
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Will China’s Bank Recapitalization Boost Hotel Brand Signings?
China’s bank recapitalization boosts liquidity, but strict credit policies and ongoing market…
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Hospitality Labor Market Review: Switzerland, Full Year 2025
Full year 2025 Switzerland hospitality labor market review. Employment trends, wage growth,…
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ChatGPT Ads and Hotels: What the Global Rollout Actually Means
ChatGPT ads are live in 40+ countries, and travel is an approved…