Common Considerations & Frequently Asked Questions

Why do we sell SOPs at this price when free versions are available online, or AI could generate a manual in minutes?

While it’s true that free SOPs can be found online, many of them come with issues such as incomplete content, spelling and grammar errors, inconsistent formatting, and fragmented resources across different sites. Assembling a comprehensive set could take hours of work and result in a disjointed, less effective manual.

Our manuals, on the other hand, provide a complete, consistent set of SOPs, guidelines, and templates, all focused on a specific topic. They are professionally designed, easy to customize, and ready for immediate use.

The price reflects the quality and time invested in creating, formatting, and securing these resources, as well as the ongoing service and support we provide.

If you’re looking for a quick solution with free or AI-generated content, those options may suit your needs. However, if you want a professional, standardized, and ready-to-implement solution that saves you time and ensures quality, our manuals offer significant value. As a small team, our pricing reflects the care and expertise we bring to every product.

We’d love to leverage AI to enhance our manual creation process. While AI technology has come a long way and can be a helpful tool in polishing and refining some types of writing, it currently falls short in areas that are critical to creating high-quality, operational hotel manuals. Here’s why:

– Consistency and Depth of Content: AI often generates content that is effective for short outputs, but lengthy texts requiring organization and structure can quickly suffer from inconsistencies in style, detail, and focus, which impacts the quality and cohesion of a detailed manual.

– Limited Industry Knowledge: Although AI can produce general concepts, it doesn’t possess the specific industry insights required for hotel operations. It lacks an understanding of the actual criteria and standards that hoteliers expect.

– Insufficient Task-Level Detail: AI cannot provide the depth required for operational specifics. As mentioned above, it can be effective for short pieces of information. However, creating a comprehensive list of 700+ tasks involved in a hotel pre-opening, for example, is currently beyond AI’s capabilities.

For these reasons, we continue to rely on our direct industry experience and practical, operational approach to create each manual. Our team’s hands-on expertise ensures that our manuals meet the depth, detail, and standards needed to truly serve your business.

Our focus is on providing standardized training resources and tools for the hotel industry. We offer a fixed product at a set price and do not provide personalized services or tailor-made plans. If you’re looking for a custom training solution for your hotel, we recommend consulting service providers who specialize in developing bespoke training programs. Keep in mind that their pricing structure may differ from ours, as it is based on customized services.

You can download your file up to 30 days from the purchase date. After that period, the download link will no longer work. If you need access to your file after this time, please contact us with the following details:

– Your name
– The email address used for the order
– The name of the file you wish to download

Please note: Re-sending files after the 30-day period is a discretionary gesture, as the original download window is clearly communicated. To ensure we can assist you, it’s essential that your request includes complete and accurate information for us to verify your order.